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Terms Conditions

Personal Information

Mach9 The Pilot Shop is the licensed owner of the brand Mach9 The Pilot Shop and the website https://www.mach9thepilotshop.com from Mach9 The Pilot Shoprespects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by our company on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by Mach9 The Pilot Shop in the manner provided in this Privacy Policy.

Services Overview

As part of the registration process on the Site, Mach9 The Pilot Shop may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code and information about the pages on the site you visit / access, the links you click on the site, the number of times you access the page and any such browsing information.

Eligibility

Services of the Site would be available to only select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited

Account & Registration Obligations

All customers have to register and login for placing orders on the Site. You must keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, privacy policy, disclaimer the customer agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting the customer service.

Ordering From Us

Before an order can be placed with us, you are required to complete the registration from using our online service.

Once you have completed the registration from, the order will have deemed to have been placed. We will send you confirmation of receipt of the registration from detailing the information on the registration form. This will be done immediately our customer service department; whichever method you specify.

Acceptance of the order takes place when we confirm receipt of the registration form by email or call.

Delivery time will be made as par our schedule depending on the brand and manufacturer status, customer choice delivery available time patterns.

Customer delivery time is available as per the slots given and available.

Customer agrees by ordering he allows the delivery van/ bike/ person to enter his premise with proper identification card.

Subscription

  • You agree that all orders here cannot be cancelled once placed.
  • No refund would be possible in case of not accepting the delivery.
  • No refund would be allowed but we would change or give one additional delivery for the same.

Change / Exchange

  • There is no exchange or refund on any goods.

Payment / Collection

Payment can be made online on https://www.mach9thepilotshop.com website and this is an automated payment system.

In case of payment failure, we are not liable for the same, but charges may be applicable.

Service Access

We make every effort to keep the website up and running smoothly. While we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period.

Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Governing Low And Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Bangalore shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Mach9 The Pilot Shop and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Bangalore. The High Court of judicature at Bangalore alone shall have the jurisdiction and the Laws of India shall apply.

Copyright & Trademark

Mach9 The Pilot Shop, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Mach9 The Pilot Shop or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Mach9 The Pilot Shop Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Mach9 The Pilot Shop. You may not modify, distribute or re-post anything on this website for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Mach9 The Pilot Shop, its affiliates, its partners or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner. References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Mach9 The Pilot Shop endorsement, sponsorship or recommendation of the third party, information, product or service. Mach9 The Pilot Shop is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third-party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of Mach9 The Pilot Shop or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Mach9 The Pilot Shop one of its affiliates or by third parties who have licensed their materials to Mach9 The Pilot Shop and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of Mach9 The Pilot Shop and is also protected by Indian and international copyright laws.

Objectionable Material

You understand that by using this Site or any services provided on the Site you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, Mach9 The Pilot Shop and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

Indemnity

You agree to defend, indemnify and hold harmless Mach9 The Pilot Shop its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Mach9 The Pilot Shop or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

Shopping Policy

We ship products & merchandise across INDIA only at present.

-- All orders are processed within 2-3 business days.
--Orders are not shipped or delivered on weekends or holidays.
--If we are experiencing a high volume of orders, shipments may be delayed by a few days.
-- Please allow additional days in transit for delivery.
--If there will be a significant delay in shipment of your order, we will contact you via email or telephone
-- We ship through our partner DTDC
-- We usually dont charge for delivery above 1000, else delivery charges may be applicable product to product
-- CUSTOM DUTIES & TAXES, Mach9 The Pilot Shop s not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
-- Damages : Mach9 The Pilot Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.